Reference

btv168 Privacy Policy for Your Account

Your account, device and wallet details receive a clear handling path at btv168.

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btv168 btv168 Privacy Policy for Your Account
HELP WITH PRIVACY

Get Clear Answers Beside Account Help

A privacy question should not leave you searching through the cashier area. We keep a support path close to account help so you can ask about a wallet reference, a device record…

Account privacy route Open the account help area and describe the Privacy Policy question in your own words. We use your registered account details to locate the correct record without asking for a wallet password.
Wallet reference check For DANA, OVO, GoPay or QRIS questions, provide the transaction reference and date only. Our support path can separate payment matching from the personal data held for account access.
Policy change request Ask us to correct or remove eligible account data through the policy contact route. We may first verify your phone access so a request cannot be made for another account.
DATA HANDLING

What Our Privacy Process Covers

Our Privacy Policy is built around the moments that create a data record: opening an account, confirming a phone, signing in, choosing a wallet and requesting support.

Account creation

When you open an account, we use the submitted contact details and phone verification result to create access. We do not treat a rejected or incomplete account step as permission to collect unrelated material.

Device signals

Browser type, device details and sign-in time can support security checks. A mobile visit from Jakarta may create a device event, which helps us compare access patterns without reading private files on your phone.

Cookie controls

Cookies can remember sign-in state, protect account sessions and measure page use. You can adjust browser cookie settings, although disabling required cookies may interrupt the account or policy contact path.

Payment separation

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match account activity. Wallet credentials remain with the relevant payment service rather than being requested through our policy contact route.

Security access

We restrict staff access to personal data according to the task being handled, such as account recovery, payment matching or a Privacy Policy request. Security events may be retained to investigate unusual sign-ins.

Retention requests

You may ask what account data we hold, request a correction or ask whether deletion is available. We assess the request against account security, payment records and duties that may apply where local law permits.

Privacy Policy Answers Before Account Access

These Privacy Policy answers cover the searches we expect before an Indonesian account step. If your situation involves a wallet reference, device event or access question, use the support route beside account help and include only the details needed to locate your record.

It covers account creation, phone verification, sign-in records, device signals, cookies, wallet references, support requests, retention and requests to correct or remove eligible personal data.

We use phone verification to confirm account access and help prevent another person from requesting changes. The status can also support account recovery when you contact us about privacy.

It covers the payment references we receive for matching account activity. DANA, QRIS, OVO, GoPay, banks and other payment services may process separate data under their own terms.

Yes. Use the policy contact route beside account help, describe the correction, and include your registered phone number or account reference. We may verify access before changing a record.

Cookies can maintain a secure session, remember selected settings and measure page use. Your browser controls them, but disabling required cookies may affect sign-in or the privacy contact path.

Retention depends on why the record exists, including account security, payment matching, support handling and legal duties. Ask through support for the retention basis connected with your account.

Use the account help route near the cashier area and label your request as a Privacy Policy question. Do not send wallet passwords, full card details or another person's account data.